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Jewellery Care Guideline

General Facts

Gemstones’ durability is based on two factors, which are hardness and toughness. These terms are not the same and people are often confused between these two. Hardness defines the ability to retain its surface’s finish & polish. A mineral’s toughness is the ability of the mineral to resist being fractured. Toughness means resistance to breaking, chipping or cracking in general. The toughness scale ranges from Exceptional, Excellent, Good, Fair to Poor. The toughness rating of diamonds is ‘Good’.

For example: Sapphire and Ruby Both are 9/10 on the Mohs scale. Hardness is second to diamond. Sapphire and Ruby have Excellent toughness and no cleavage.

General care

  • With all gemstones avoid rough handling and when not in wear, keep items of jewellery separate to avoid scratches. 
  • Keep your jewellery away from chemicals. Always put on your jewellery as a final touch, after applying makeup and hairstyling products.
  • Safely store your jewellery. 
  • Always keep your jewellery in check after wearing. 
  • Make sure the gemstones stay secure and protected when you wear the jewellery. Shake your jewellery closely to your ears to check if the gemstones are still attached with the fastening to protect any loose prongs with the setting.

Fact: After wearing your jewellery for a while prongs might start to loosen, since prongs are made from gold and gold has malleability. For that reason, it is important to send it to the jewellery for maintenance from time to time.

Tips: To avoid losing your ring, do not take off your ring when washing your hands outside the house.

How to clean diamonds at home and Best way to clean your jewellery 

  • Firstly, clean your jewellery separately, piece by piece.
  • For cleaning diamonds ring, diamonds, sapphires, rubies and semi-precious stones: Fill a bowl with lukewarm water and put some mild soap in it. Place the jewellery into the soap and water mixture. Leave it for 2 minutes.
  • For pearls and emeralds: Please fill a bowl with lukewarm water (no mild soap) and place the jewellery into the water. Then leave it for 2 minutes.
  • Secondly, use a soft toothbrush or a jewellery brush to clean off the jewellery. Be sure to use the brush to get into those hard-to-reach areas and clean them thoroughly.
  • Then rinse jewellery with running water using a bowl to avoid losing stones. Submerge the jewellery fully in it and check to make sure that no soapy residue is left.
  • Lastly, wipe the jewellery with a soft clean microfiber towel and blow it with a dryer.
  • Once the jewellery is dry, rub gently with a soft cloth and it is ready to be stored or worn again.

*Ultrasonic cleaners should be only professional use. It might loosen the prongs. 

Diamond Facts

  • Diamonds are not indestructible.  The diamond is rated 10/10 on the Mohs scale, meaning that it is one of the hardest stones in the world, yet not the toughest ones. Having diamonds set in a relatively protective setting can help keep them safe. Gemstones’ durability is based on two factors, which are hardness and toughness. These terms are not the same and people are often confused between these two. Hardness defines the ability to retain its surface’s finish & polish. A mineral’s toughness is the ability of the mineral to resist being fractured. Toughness means resistance to breaking, chipping or cracking in general. The toughness scale ranges from Exceptional, Excellent, Good, Fair to Poor. The toughness rating of diamonds is ‘Good’. 

Tips: Diamonds will burn at about 1562oF (850oC). House fires can reach that temperature. Keep your jewellery in jewellery safe which can protect above 1200oC or higher at one period of time. Ask safe dealer for the details.

Pearl special care

  • Wear pearl jewellery frequently because human skin has oil which will keep pearl shine. Leaving them in a security box for long periods may cause pearls to dehydrate.
  • Do not submerge a pearl necklace in water, as it will weaken the silk thread.
  • Never clean pearls with a steam or ultrasonic jewellery cleaner. Both of these methods are likely to damage the outer layer of the pearl.

Tips: Pearl necklace should be restrung every year. (Gems Pavilion can provide this service) 

Emerald special care

  • Emerald jewellery may need to be re-oiled after several years, and this procedure should only be done by professionals.
  • Carefully with your emerald jewellery. Wrap them with paper or bubble wrap before storing it.

Fact: Most emeralds in the market today 99% are oiled. Gems Pavilion only selected less oiled emerald which will not affect their beauty in long-term.

Semi-Precious Stone special care

Semi-precious stones that are 7 or less than 7 on the Mohs scale will catch the dust easier. Quartz, which is 7/10 on the Mohs scale, is easily dusted. They should be washed with running water to remove all the dust.

Maintenance Schedule

Take them to your jeweller

PearlsDiamonds, Emeralds, Rubies, Sapphires andSemi-Precious Stones
once a yearevery 6 months

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